Data protection regulations of Hornetsecurity Inc.

I. Data processing for providing the website

In order for us to display the websites to you, it is necessary to process certain information. This is already done when you visit our website. In addition, we offer various functionalities on our websites which require further data processing.

Changes To This Privacy Policy

This Privacy Policy is effective as of 05/01/2021 and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

If we make any material changes to this Privacy Policy, we will notify you by placing a prominent notice on our website.

1. Log Files

When you use our services or visit our websites, various information is passed on to our servers, which we treat as personal data.

• your IP address,
• the page you visit on our site,
• date and time of your visit,
• browser version,
• operating system.

In addition we may use third party services that collect, monitor and analyze your website visits, see section: II. Usage analysis and tracking.

2. Cookies

We use cookies to establish and maintain the connection. A cookie is a small text file containing information transmitted by your browser and stored on your computer. You can also control the use of cookies in your browser and delete cookies yourself at any time. Cookies may be required to establish a connection or to improve the use of the website.

You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

You can find more detailed information in our Cookie Policy

3. Contact Forms

At various points on our websites you will find contact forms via which you can send us an enquiry or, for example, request a quotation for one of our services. For inquiries, the following information is requested: company, name, e-mail address, telephone and your message

We use this data exclusively for answering your inquiry and the associated communication.

Your data will be deleted as soon as your request has been processed. In case of a contract conclusion we process the data if necessary for the fulfilment of the contract.

4. Partner-Portal

If you are interested in distributing our services as a partner, you can register via our Partner Portal in our partner program. To do this, you must fill out the online partner application in the course of which you must provide these information: company name and address, company website, email address, name, phone number, job title.

5. Information on the newsletter and consents

With the following information we will inform you about our newsletters as well as the registration, dispatch and statistical evaluation procedure and your rights of objection. By subscribing to our newsletter you agree to the receipt and the described procedures. We will only send newsletters, e-mails and other electronic notifications containing advertising information (hereinafter “newsletters”) with the consent of the recipients or a legal permission. If the contents of a newsletter are specifically described within the scope of a registration, they are decisive for the consent of the users.

• a) Double-Opt-In and logging

Subscription to our newsletter (more precisely referred to on the websites as “Hornetsecurity News”) takes place in a so-called double opt-in procedure. This means that after registration you will receive an e-mail asking you to confirm your registration. The login and confirmation time, as well as the IP address is stored.

• b) Statistical surveys and analyses

The newsletters contain a so-called “web-beacon”, i.e. a pixel-sized file that is retrieved from the ActiveCampaign server when the newsletter is opened. Within the scope of this retrieval, technical information, such as information about the browser and your system, as well as your IP address and time of retrieval are initially collected. The statistical surveys also include determining whether the newsletters are opened, when they are opened and which links are clicked.

• c) Termination/revocation

You can cancel the receipt of our newsletter at any time, i.e. revoke your consent.

6. GoToWebinar

This website uses a plugin from GoToWebinar (GoTo Technologies Ireland Unlimited Company, The Reflector at 10 Hanover Quay in Dublin) to offer webinars to end users and business partners. Forms from GoToWebinar are integrated on our website, which visitors to the site use to register. The following data is collected: First and last name, email address, country, telephone number, company and how the user found out about the webinar. You can find out more about GoTo’s data protection here: https://www.goto.com/company/trust/privacy

7. Embedded videos

In our digital user manual, we provide instructional videos to explain various product functions and features. These videos are embedded via our service provider Storylane, Inc., 2261 Market Street #4813, San Francisco, CA 94114, USA (Storylane) and streamed on demand. Storylane receives your IP address in the process. We have concluded an data processing agreement with Storylane in accordance with Art. 28 (3) GDPR and the standard contractual clauses due to the transfer to the USA as a third country. Storylane does not process your personal data for its own purposes as agreed.

8. Other personal data

Clearly personal data is only collected if you provide it voluntarily, e.g. in the case of individual inquiries/as part of an application/talent loyalty programme or in the case of a service or support inquiry via a contact form, by e-mail, online or in writing. We may forward your personal data to the department responsible for the processing of your inquiry/application.

II. Usage analysis and tracking

The following tracking and analysis cookies are used on our websites. A cookie is a small text file containing information that is transmitted by your browser and stored on your computer. You can also control the use of cookies in your browser and delete cookies yourself at any time. Cookies may be necessary for establishing a connection or improving the use of the websites. You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of these websites to their full extent. The legal basis for the usage analysis is your cookie consent in accordance with § 25 para. 1 TDDDG in conjunction with Art. 6 para. 1 lit. a) GDPR.

Here you can customize your cookie settings:

[borlabs-cookie type=”btn-cookie-preference” title=”Customize Cookie Preferences”/]

1. Google Analytics

These websites use Google Analytics. Google collects information about your use of these websites (including your IP address via a cookie, and stores the information. Google analyses the information collected and sends us reports on the usage activities on our websites and provides us with additional services for this purpose

In addition to blocking all cookies by your browser, you can prevent Google from processing your data by downloading and installing the browser plug-in available under the following link: http://tools.google.com/dlpage/gaoptout?hl=en.

As an alternative to the browser plug-in or within browsers on mobile devices, please click on the following link to set an opt-out cookie that will prevent future collection by Google Analytics within these websites (this opt-out cookie only works in this browser and only for this domain, if you delete your cookies in this browser, you must click this link again): Disable Google Analytics at http://tools.google.com/dlpage/gaoptout?hl=en.

Further information on Google Analytics can be found in Google’s privacy policy: https://support.google.com/analytics/answer/6004245?hl=en

2. Google Adwords

Our websites use the advertising tool “Google AdWords” from Google including its conversion tracking. We use this tool to determine how successful advertising for our services on websites other than our own is.

You can prevent tracking by disabling the conversion tracking cookie in your browser settings.

3. HubSpot

This website uses cookies and similar technologies provided by HubSpot to ensure the proper functioning of the website, analyze usage, and support marketing activities. Some cookies are strictly necessary for technical reasons, while others help us understand how visitors interact with our content and improve our communications.

Data may be transferred to and processed by HubSpot Inc. in the United States. Processing is based on your consent or, where applicable, our legitimate interest in operating and improving this website.
You can manage or withdraw your consent at any time via the cookie settings.

Read the privacy policy of Matomo here
https://legal.hubspot.com/privacy-policy

4. Matomo Tracking

Our website uses Matomo, a cookieless web analytics service from InnoCraft, located in 7 Waterloo Quay PO625, 6140 Wellington in New Zealand, to help us improve your user experience. The data which is collected by us via Matomo will not be sent to or used by Matomo itself or other third parties. Read more about which data is collected by Matomo here.

Matomo does not track any personal information. Due to our configuration, users will be shown to us with an anonymous IP and personal details will be ignored, while we can see each ‘user’ with a personal identifier number.

Read the privacy policy of Matomo by clicking here.